How to Handle a Defective Product Injury

2. Gather and Preserve Evidence

In addition to any medical records, be sure to keep documentation of the product associated with your injury. Since the foundation to any successful case is the evidence, the amount of evidence that you have determines the time that your claim gets resolved.

This is why keeping the faulty or defective product is the most important thing you can do if the injury it caused was due to a manufacturing error. It can serve as crucial evidence that will be needed to prove liability.

Store the item that caused your injuries somewhere safe, but do not tamper with it in any way. Make sure to take photos of the product that caused the accident and the scene as well.

If there are any witnesses of the incident, write down their contact information. You should also include your recollection of the event as well as what you were doing right before it happened.

It would also be helpful to save any documentation regarding its purchase and use to provide information about the defective product.

Any evidence such as the wrapping, instruction manuals, or packaging that the product came with, as well as proof of purchase receipts, can go a long way to proving liability.

Depending on the product that causes the injury additional document can be helpful. Injuries from a defective medical device, for instance, include relevant records or the actual prescription. Meanwhile, the essential documents from defective tools and materials include any paperwork detailing the product’s warranties.